Interpersonal Sensitivity In Organizational Contexts

Abstract

What prompts individuals to exhibit interpersonal sensitivity is a fundamental question in organizational behavior research. This dissertation adds important insights to the literature in this area. By empirically showing how personal and contextual factors relate with both perceptual and behavioral dimensions of employees’ interpersonal sensitivity, the dissertation contributes to an expanded and more nuanced understanding of how such sensitivity develops in organizations – with potential benefits both for individual employees and for the organization as a whole.